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Bates Garage & Towing
928 State Route 58, Ashland OH 44805, family run since 1955

Nothing on your website has changed since February 7, 2018.

That date is not a guess. Every image on batesgarage.com carries a timestamp in its address, and decoded it reads 7 February 2018, which is eight and a half years ago. Since then the shop has kept running six wreckers, six bays and six technicians across five counties, and none of it has reached the page. This is what the same business looks like written up properly. Ring (419) 289-9217 and a person picks up, which is the line the current site gets right.

Since 1955
Family owned and operated, 71 years
24/7
Towing and recovery, day or night
Six and six
Six wreckers, six bays, six technicians
Five counties
Ashland, Richland, Wayne, Medina, Lorain
What the shop actually does

Every word below is lifted from the shop's own four pages, nothing added.

This is the same business the current site describes, just given room to breathe. The line worth putting at the top rather than the bottom is theirs: when you contact us for your service, you reach a live person, not an answering machine. No price appears on this page because the shop publishes none, and no warranty is claimed because the site makes no warranty statement. What it does say is that estimates are provided before every repair.

24/7 Towing

24/7 Towing

Light, medium and heavy duty towing, flatbed and roll back service, and four wheel and all wheel drive towing. Six small and large wreckers run out of one yard on State Route 58, and the number is the same at three in the morning as it is at midday. That is (419) 289-9217, or toll free (877) 289-9218.

Accident Recovery and Winching

Accident Recovery and Winching

Accident recovery and winching recovery are both on the list, and this is the part of the operation the current site undersells worst. There is an enclosed recovery trailer with a fuel pump and tank that can be brought out after an accident to pump off leaking semi fuel tanks, carrying generators and emergency equipment for major accidents.

Roadside Assistance

Roadside Assistance

Lockout services, tire changes, fuel delivery, jump starts and battery changes. The everyday things that ruin an afternoon rather than a month, and the reason a lot of people in Ashland County have this number saved before they ever need the garage side of the business.

Auto Repair, Six Bays

Auto Repair, Six Bays

Oil changes, brake repairs, wheel bearings, four wheel drive repairs, alternator repairs and simple maintenance, in a secure and fenced in shop with six bays, for repairs of any domestic automobile. The shop's own words are that estimates are provided before every repair.

Diagnostics and the Bigger Jobs

Diagnostics and the Bigger Jobs

Antilock brake service, battery and ignition service, belt repairs, clutch replacements, computerized diagnosis, cooling system repairs, electrical services, engine services, leak repairs, radiator repairs, steering system service, tire balancing and rotations, new tires and tune ups. All of it is on their own repairs page.

Transport and Heavy Loads

Transport and Heavy Loads

Transport of cargo including oversized and heavy loads, with loading and unloading available at the facility for semitrailers, plus forklift service to move pallets and skid steers for accident cleanup. Commercial payment is covered too, they take Com Check, EFS Check and T-Chek.

How it works

How a call actually goes.

1

Ring (419) 289-9217

Or toll free (877) 289-9218. Their own promise is the good one, when you contact us for your service you reach a live person and not an answering machine, and that is the single best thing on the current website. It is currently three quarters of the way down the home page rather than at the top of it.

2

Say where you are and what you are in

Roadside is a different job to a driveway and a loaded semi is a different job again. Ashland, Richland, Wayne, Medina and Lorain counties are all covered, and light, medium and heavy duty are all covered, so the answer is usually yes, it is just a question of which truck comes out.

3

Ask what it will run to before the truck rolls

This is fair to ask and worth asking. The shop publishes no rates anywhere, and towing is one of the few trades where people routinely find out the number afterwards. On the repair side the site does say estimates are provided before every repair, so ask for the same thing on the tow.

4

Book the repair while you are on the phone

Most people ring this number for a tow and never find out there are six bays and six technicians behind it. Office hours on their own site are Monday to Friday, 8:00am to 5:00pm, with towing around the clock. Ask about the repair side while you have somebody on the line.

About us

Seventy one years, three generations, and not one family name anywhere on the website.

Bates Garage and Towing started in 1955 with a small repair shop and one wrecker, and their own site says so in one sentence before moving on. It now runs six small and large wreckers, six bays and six technicians out of 928 State Route 58, in the rural village of Nankin, on the corner of State Route 58 and County Road 801, and they describe roughly 80 years of combined experience between them. They are licensed and insured, they hold an AAA Emergency Road Service Provider membership, and they take checks, Com Check, EFS Check and T-Chek alongside the usual cards. Here is the odd part. The business bureau file names Dennis Bates, Travis Bates and Carla Bates as the partners, and not one of those three names appears anywhere on the family business's own website. Three generations of a family that sells itself on a person answering the phone, and a stranger reading the site cannot learn a single one of their names.

Trading since 1955, seventy one years, per their own site and the bureau file
Six small and large wreckers, six bays and six technicians
24 hour towing and recovery, light, medium and heavy duty
Ashland, Richland, Wayne, Medina and Lorain counties
Licensed and insured, AAA Emergency Road Service Provider membership
Checks, Com Check, EFS Check, T-Chek, plus Visa, Mastercard, cash and debit
A plus on the business bureau, no complaints on file, not accredited
Bates Garage & Towing

Hours

Monday8:00am to 5:00pm, towing 24 hours
Tuesday8:00am to 5:00pm, towing 24 hours
Wednesday8:00am to 5:00pm, towing 24 hours
Thursday8:00am to 5:00pm, towing 24 hours
Friday8:00am to 5:00pm, towing 24 hours
SaturdayTowing 24 hours, office disputed
SundayTowing 24 hours, office disputed

The weekday rows come straight off the shop's own four pages, which print Monday to Friday 8:00am to 5:00pm with 24/7 towing and recovery. The weekend says disputed because four different answers are live on the internet right now. The chamber of commerce listing says Saturday and Sunday open 24 hours. Yahoo Local says Saturday and Sunday closed and currently displays closed now. Wheree says both closed. A listing scraped from Google shows the business as open 24 hours, seven days a week. Since the site carries no opening hours markup at all, other sites are free to publish whatever they like, and they are. Ring (419) 289-9217 to settle it, and note the tow line is the same number and it does not close.

Find us

928 State Route 58, Ashland, OH 44805

The yard is at 928 State Route 58, Ashland, OH 44805, and their own services page puts it better than the address does, they are in the rural town of Nankin, on the corner of State Route 58 and County Road 801. Office hours are Monday to Friday, 8:00am to 5:00pm. The phone is (419) 289-9217 and there is a toll free line on (877) 289-9218, and the tow number is the same number around the clock. One thing worth knowing, the business bureau file currently lists (419) 289-9217 as the primary fax as well as the phone, which is a data error sitting on an A plus rated profile.

(419) 289-9217

Get in touch

Ask about a tow or a repair.

Say where you are or what the vehicle is doing and somebody will come back to you. If it is happening right now, do not use this form, ring (419) 289-9217 or toll free (877) 289-9218, because a live person answers and that is faster than anything on a screen.

This is a demonstration page built by Rough Looking Website to show Bates Garage and Towing what a modern site of their own could look like. It is not affiliated with the business and nothing on it is a quote, a rate or a commitment. No price or warranty is claimed anywhere here because the shop publishes none, and the only credential named is the one they name themselves. If you need a truck, ring (419) 289-9217.

Ask about a tow or a repair

If it is happening right now, ring instead. Somebody answers.

Thanks! Your request is in, we will reach out shortly. (Demo site, no message was actually sent.)

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Hank
Bates Garage & Towing assistant
AI assistant by Rough Looking Website